Run your restaurant/Customer CRM

Everyguest, aprofile.

Phone, email, lifetime spend, favorite dish, last visit, allergies, every order they've ever placed. Searchable. Filterable. Tied to every channel — site, app, POS, voice agent.

LTV-rankedAllergies + favoritesCross-channel identity

Maria H. · LTV $1,840

VIP
MH
Maria Henriksson
+1 (713) 555-0114 · [email protected]
Lifetime spend$1,840
Visits47 (12 mo)
Favorite dishMargherita pizza
AllergiesPeanut
Channel mix62% app · 28% web · 10% phone
Birthday Jun 22Gold tier
Guest dedup
Auto
Across all channels
LTV ranking
Live
Top 10% always visible
Order history
Forever
Per guest
Allergens flagged
Auto
On every ticket
— 01 / One identity, every channel

The same guest on the site, the app, the POS, and the phone.

KitchenRush dedups guests by phone, email, and saved card. If Maria orders on the website Monday and walks in Tuesday and calls Wednesday, it's all one profile with one lifetime spend total. The host knows it's Maria.

  • Dedup by phone, email, and saved card
  • Profile visible at every touchpoint
  • Host sees 'Maria — 47 visits' on the phone

Maria H. · LTV $1,840

VIP
MH
Maria Henriksson
+1 (713) 555-0114 · [email protected]
Lifetime spend$1,840
Visits47 (12 mo)
Favorite dishMargherita pizza
AllergiesPeanut
Channel mix62% app · 28% web · 10% phone
Birthday Jun 22Gold tier
— 02 / What matters in the profile

Favorite dish. Last visit. Allergies. The right details.

Per guest: favorite dish (auto-derived from frequency), last visit, lifetime spend, channel mix, dietary tags (vegetarian, gluten-free, peanut allergy), and any notes you've added. Surfaces at checkout, on the phone, at the host stand.

  • Favorite dish auto-derived from history
  • Allergy + dietary tags flagged on every ticket
  • Free-form notes from staff

Maria H. · LTV $1,840

VIP
MH
Maria Henriksson
+1 (713) 555-0114 · [email protected]
Lifetime spend$1,840
Visits47 (12 mo)
Favorite dishMargherita pizza
AllergiesPeanut
Channel mix62% app · 28% web · 10% phone
Birthday Jun 22Gold tier
— 03 / Segment + act

Build a list. Send a message. Watch it convert.

Filter by anything — VIPs, lapsed regulars, birthday week, catering buyers, lunch-only diners. Then send an email or SMS from the same screen. Track the campaign back to revenue. No more 'export to CSV and upload to Mailchimp.'

  • Filter on any field combination
  • One-click segment → campaign
  • Per-campaign revenue attribution

Marketing queue · next 7d

14 scheduled
Mon9 AM
New menu launch
VIP segment
Email
Mon3 PM
Behind-the-scenes reel
Public
Instagram
Tue11 AM
"We miss you" 20% off
Lapsed (392)
SMS
Wed12 PM
Wednesday wing special
Public
Google
★★★★★

I knew my regulars by face. KitchenRush told me my top 50 spend 14× the average and I had no birthday data on 80% of them. Fixed that in a week.

DC
Daniel Cho
Cho's Hot Pot, San Diego
How it works

Live in minutes.

1

Existing guests import

Email + phone from past orders. POS history too.

2

Add what matters

Allergies, favorites, notes — staff add over the first month.

3

Use the data

At the host stand, on the phone, in marketing — same profile.

Questions

Asked and answered.

Is this GDPR / CCPA compliant?+
Yes — full export + deletion flows on guest request. Data residency in US or EU at your choice.
Can guests opt out?+
Yes — guest can request profile deletion at any time. Auto-suppression from all marketing channels.
How does it dedup?+
Phone is the strongest signal. Email is secondary. Saved card adds confidence. We surface uncertain duplicates for you to confirm.
Can I add custom fields?+
Yes — custom fields per restaurant (e.g. 'kids' birthdays', 'corporate account ID', etc.). Searchable + filterable.
Every guest, a profile

A regular is worth 14× a stranger.

Identity, history, preferences — at every touchpoint. The CRM that actually gets used.

Customer CRM — KitchenRush