Reach the right guests.
Use guest segments such as regulars, lapsed guests, and birthdays.
Bring guests back / Email & SMSGive them a reason
Give them a reason
to come back.
Stay part of the conversation between visits. Send opted-in guests a birthday hello, a timely offer, or a reminder of a favorite meal by email or text.
A thoughtful message can feel like hospitality. Reach the guests who want to hear from you, with something worth opening.
A little help, where it counts.Less to chase.
Less to chase.
More in place.
Make every message useful.
Create email/SMS drafts and trigger-based follow-up workflows.
Keep the conversation welcome.
Track campaign engagement and manage suppression/opt-outs.
Let’s make sure it fits.
Every plan includes email and text allowances. You can compare usage and overages on the pricing page.
Compare plansFrequently asked questions
Email & SMS FAQs
How to give guests a reason to return while respecting their communication choices.
How can restaurants use email and SMS with KitchenRush?
Restaurants can use permission-based messages for relevant updates, offers, reminders, and guest follow-up tied to their own communication plan.
Do guests need to consent to marketing messages?
Yes. Consent, identification, opt-out handling, quiet hours, and applicable messaging rules should be respected for every campaign.
Should every guest receive the same campaign?
No. Useful campaigns match message, timing, and audience. Segmentation should be based on legitimate guest context and the permissions you hold.
How are restaurant SMS opt-outs handled?
Opt-out requests should be recognized promptly and applied to the correct sender and audience. Confirm suppression, recordkeeping, resubscription, and imported-contact behavior before sending campaigns.
Can I import an existing restaurant email or SMS list?
A list should be imported only when the restaurant can lawfully use it for the intended channel. Review consent source, data quality, duplicates, suppression records, and retention first.
Let’s make a little more room.Your restaurant.
Your restaurant.
Its next chapter.
Start with what would make your day easier. We’ll take it from there.
Let’s talk about your restaurant