Grow repeat orders/Email & SMS

Oneinbox,oneoutbox, onetruth.

Email and SMS to every guest segment — VIPs, lapsed regulars, birthdays, weekend-only diners. Drag-drop builder. Trigger-based automations. Live deliverability ≥98%.

Email + SMS unified10 default segmentsAuto-suppression for opt-outs

Marketing queue · next 7d

14 scheduled
Mon9 AM
New menu launch
VIP segment
Email
Mon3 PM
Behind-the-scenes reel
Public
Instagram
Tue11 AM
"We miss you" 20% off
Lapsed (392)
SMS
Wed12 PM
Wednesday wing special
Public
Google
Open rate
0%
Email avg
Click rate
0%
vs. industry 2%
Deliverability
≥98%
Inbox, not promotions
Segments
0
Default + custom
— 01 / Built-in segments

10 segments out of the box. Build any of your own.

VIPs (top 10% LTV). Loyal (3+ orders, 30d). New (first order, 7d). Lapsed (no order, 60d). Birthday (next 30d). Weekenders. Catering buyers. Lunch-only. Family-size orderers. Mobile-app installers. Build any custom segment with the rules builder.

  • 10 default behavioral segments
  • Rules builder for custom segments
  • Live segment sizes update as guests buy

Maria H. · LTV $1,840

VIP
MH
Maria Henriksson
+1 (713) 555-0114 · [email protected]
Lifetime spend$1,840
Visits47 (12 mo)
Favorite dishMargherita pizza
AllergiesPeanut
Channel mix62% app · 28% web · 10% phone
Birthday Jun 22Gold tier
— 02 / Trigger-based automations

We miss you. We thank you. We remember.

Auto-send on triggers: 60 days since last order ('we miss you'), 30 days post-first-order ('how was it?'), birthday week ('a free dessert on us'), catering anniversary ('time for the holiday order'). Every trigger has a draft you can refine.

  • Lapsed-customer recovery on Day 60
  • Birthday week comp offer
  • Catering anniversary re-engagement

AI Anomalies · 24h

3 alerts
HIGHLunch traffic ↓ 28% this Tue
Likely cause: construction on Main blocking the lot. Push a Tue-only $5 off code?
MEDBBQ pizza margin slipping
Cheese cost ↑ 12% last invoice. Auto-adjust dish price by $0.75?
INFOCatering inquiries ↑ 41%
7 new corporate quotes from The Heights.
— 03 / Deliverability ≥98%

Land in the inbox, not the promotions tab.

Custom domain auth (SPF + DKIM + DMARC) configured for you. Sender warming for new domains. SMS via 10DLC compliant routes. Click + open tracking with universal links so iOS Privacy doesn't lie to you about engagement.

  • Custom domain auth (SPF/DKIM/DMARC) built in
  • SMS via 10DLC compliant route
  • iOS Mail Privacy-resistant tracking

Marketing queue · next 7d

14 scheduled
Mon9 AM
New menu launch
VIP segment
Email
Mon3 PM
Behind-the-scenes reel
Public
Instagram
Tue11 AM
"We miss you" 20% off
Lapsed (392)
SMS
Wed12 PM
Wednesday wing special
Public
Google
★★★★★

Our 'we miss you' automation alone brought back $14,800 in revenue last quarter. That's 380 guests we'd have lost.

HY
Hanna Yusuf
Habesha Kitchen, Minneapolis
How it works

Live in minutes.

1

Connect your sender

Custom domain auth in 1 click. SMS 10DLC registration handled.

2

Enable automations

Pick from 8 default triggers. Refine drafts in your voice.

3

Send + measure

Open, click, attributed revenue tracked per send.

Questions

Asked and answered.

Do you handle opt-outs?+
Yes — universal opt-out across email and SMS. Every send respects the guest's preferences. Auto-suppression is invisible to you.
What about SMS compliance (TCPA, 10DLC)?+
10DLC registration handled. Opt-in language enforced. Quiet hours respected per timezone.
Can I segment by dish, not just by visit?+
Yes — segment by 'ordered the BBQ pizza' or 'ordered catering' or 'spent >$200 lifetime' or any other combination.
Does this replace Mailchimp / Klaviyo?+
Yes for most restaurants — your guest data is already in KitchenRush. No need for a third-party tool, no data sync issues.
Stop blasting your list

The right message, to the right guest.

Email and SMS that actually convert because the segment matters as much as the copy.

Email & SMS — KitchenRush