Account & Security
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Delete your account and data

How deletion requests work — what's removed, the 30-day processing window, and the backup retention period.

Updated July 4, 2026

Leaving entirely is your right, and the process is documented plainly at kitchenrush.app/data-deletion.

  1. Email support@kitchenrush.app from your account email requesting deletion.
  2. Requests are processed within 30 days.
  3. Deletion covers your account and credentials, OAuth tokens for connected services, your restaurant profile, menu and branding, customer and lead records, and analytics logs.
Note: Copies can persist in encrypted backups for up to 90 days before permanent removal, and some records may be retained longer where the law requires it. If you might come back, remember cancelling pauses everything without deleting anything.
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Frequently asked questions

Questions about account and data deletion

Practical answers about account and data deletion in KitchenRush.

How do I request account deletion?

Leaving entirely is your right, and the process is documented plainly at kitchenrush.app/data-deletion.

Email support@kitchenrush.app from your account email requesting deletion.

Requests are processed within 30 days.

What happens to backups and records after a deletion request?

Copies can persist in encrypted backups for up to 90 days before permanent removal, and some records may be retained longer where the law requires it. If you might come back, remember cancelling pauses everything without deleting anything.