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Run catering orders through the pipeline

Catering is its own pipeline — inquiry to quote to confirmed to fulfilled — with real line items and a locked total once confirmed.

Updated July 4, 2026

Catering requests deserve better than a sticky note. The Catering tab runs each one as a real order through a pipeline: Inquiry → Quoted → Confirmed → In Prep → Ready → Fulfilled.

  1. An inquiry arrives (from your catering form or entered by you). Build it out with real line items from your catalog — trays, sides, quantities.
  2. Generate the quote — the line items compile into a total the customer can say yes to.
  3. On Confirmed, the items and money lock. Changing a confirmed order means re-quoting — which is exactly the discipline that prevents "but you said $400" disputes.
  4. Move it through prep to Fulfilled on the day, like any order.
Note: Catering supports pickup, delivery, or on-site fulfillment per order. And remember your large-order lead hours apply to catering-size orders placed through the storefront.
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Frequently asked questions

Questions about catering orders

Practical answers about catering orders in KitchenRush.

How do I turn a catering inquiry into a quote?

An inquiry arrives (from your catering form or entered by you). Build it out with real line items from your catalog — trays, sides, quantities.

Generate the quote — the line items compile into a total the customer can say yes to.

Can I change a confirmed catering order without re-quoting?

On Confirmed, the items and money lock. Changing a confirmed order means re-quoting — which is exactly the discipline that prevents "but you said $400" disputes.

Which fulfillment options can a catering order use?

Catering supports pickup, delivery, or on-site fulfillment per order. And remember your large-order lead hours apply to catering-size orders placed through the storefront.