Delivery & Pickup
Configure how orders reach customers — delivery zones and fees, cash rules and caps, sales tax, prep delays, and lead times for big orders.
A little guidance. A clearer next step.
Enable delivery and build your zones
Turn on delivery (Growth plan), define ZIP-code zones each with its own fee, and set a delivery minimum.
Cash rules and caps
Accept cash at pickup, on delivery, both, or neither — with a per-order cap that forces big orders to prepay by card.
Sales tax at checkout
One rate, applied automatically — what the tax rate covers and what it deliberately doesn't.
Prep delay and lead times
The three timing dials that keep promised times honest — per-order prep delay, same-day lead hours, and large-order lead hours.
How address checking works
What happens between a customer typing an address and your kitchen getting a delivery order — verification, zone matching, and multi-location routing.
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Delivery & Pickup questions
Find the guide for the task in front of you.
What do the delivery & pickup guides cover?
Configure how orders reach customers — delivery zones and fees, cash rules and caps, sales tax, prep delays, and lead times for big orders.
What does the “Enable delivery and build your zones” guide explain?
Turn on delivery (Growth plan), define ZIP-code zones each with its own fee, and set a delivery minimum.
What does the “Cash rules and caps” guide explain?
Accept cash at pickup, on delivery, both, or neither — with a per-order cap that forces big orders to prepay by card.