Payments & Payouts
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How money flows on KitchenRush

Card payments settle into your own Stripe account — not ours. Here's the path a dollar takes from a customer's card to your bank.

Updated July 4, 2026

Every card payment settles into your own connected Stripe account — the one you connect in Payments & Payouts. KitchenRush never holds your money; it only takes its 5% fee as the payment settles.

The path of a card order

  1. A customer pays by card on your website (or by keyed card at the register).
  2. Stripe settles the charge into your connected account, with the 5% platform fee on the food subtotal deducted automatically — see When the platform fee applies.
  3. The money lands in your Stripe balance as pending, then becomes available after Stripe's settlement window (typically a couple of business days).
  4. Your balance pays out to your bank on the schedule you choose — daily by default.

Cash is different

Cash orders never touch Stripe or KitchenRush — the money goes straight into your drawer, and no platform fee is deducted. KitchenRush just records the order so your reporting stays complete.

Note: Because the money is in your Stripe account, your balance, payouts, and bank arrivals are all real Stripe data — what you see in Payments & Payouts is read live, not a copy. (Reconciling in Stripe itself? Most sales appear directly in your account; some, depending on how they were charged, show as platform-routed transfers into your account — either way the funds are yours.)
Understand your balanceWhen the platform fee applies (and when it doesn't)Connect Stripe and get paid
Frequently asked questions

Questions about how order money moves

Practical answers about how order money moves in KitchenRush.

Where can I track card payments and payouts?

Use Payments & Payouts to review your connected Stripe account, pending and available balances, and payout history. Reconcile the payment, refund, fee, and payout records when matching an order to your bank statement.

Do cash orders pass through Stripe?

Cash orders never touch Stripe or KitchenRush — the money goes straight into your drawer, and no platform fee is deducted. KitchenRush just records the order so your reporting stays complete.